At Sprint Marketing, your privacy matters. This policy explains how we collect, use, and protect personal information, especially in the context of our work with early childhood education providers across Queensland. By using our website or engaging with our services, you agree to the practices outlined below.

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1. What We Collect

We collect two types of information:

a) Personal Information

This is information that identifies you, such as:

• Name

• Email address

• Phone number

• Business or centre name

• Payment details (when applicable)

We collect personal information when you:

• Submit an enquiry or form

• Purchase a service

• Register for updates or access

• Provide media (photos, videos) for social media use

b) Non-Personal Information

This includes anonymous data like:

• Browser type

• Pages visited

• Device type

• IP address

This data helps us improve user experience and website performance but does not identify individuals.

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2. How We Use Your Information

We use your information to:

• Deliver and manage social media services

• Communicate with you about your account or services

• Customise and improve our website and offerings

• Comply with legal obligations

 

We may also use anonymised information to analyse industry trends and improve our support for early learning centres.

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3. Cookies & Tracking

We use cookies and similar technologies to:

• Save your preferences

• Track usage patterns

• Improve website performance

Cookies do not give us access to your device or personal files. You can choose to disable cookies in your browser settings, but this may impact your user experience.

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4. Use of Third Parties

We may share information with trusted service providers (e.g. payment processors, newsletter systems, web hosting) who help us deliver our services. These providers are required to protect your information and only use it for the purpose we specify. We do not sell your personal data to third parties. We may also work with advertising or analytics partners. These third parties may use cookies to serve relevant ads, but this data is aggregated and does not identify you personally.​

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5. Media, Consent, and Child Safety Regulations

As of 1 September 2025, Queensland Government child safety guidelines for digital content became strict regulations. Sprint Marketing complies with these laws by ensuring appropriate procedures for the taking, use, storage, and destruction of children’s images and videos.

When providing media for social use, you confirm that:

• You have the right to share the material

• Parent/guardian authorisation has been obtained for all children featured

• You authorise Sprint Marketing to edit, schedule, and publish the approved material for your business promotion

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To minimise risk and ensure compliance, Sprint Marketing implements the following procedures:

• All Sprint Marketing personnel hold a current, approved Working With Children Check (QLD and NSW)

• Personnel have completed an accredited Child Protection Course

• All work is carried out in accordance with the centre’s Use of Digital Technologies Policy

• Only images/videos approved by centre staff are used in marketing material

• Once media is uploaded to the centre’s official channel, it is deleted from Sprint Marketing devices

• Sprint Marketing personnel are always accompanied by a centre director or educator during on-site visits

• All content is captured using a registered Sprint Marketing business camera, never a personal device

• Centres may request Sprint Marketing to use a centre-owned device to capture media

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6. Email and Contact

We may contact you to:

• Share updates or news relevant to your service

• Respond to queries or support requests

• Invite feedback or suggestions

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7. How We Keep Your Information Safe

We take reasonable steps to protect your information using:

• Secure systems

• Trusted platforms

• Internal access controls

While we do our best, no method is 100% secure. If we become aware of a data breach, we will take action in line with the Privacy Act 1988 (Cth) and notify affected parties where required.

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8. Children’s Privacy

We do not knowingly collect personal information about children. Any media involving children used in our services must have consent from a parent, guardian, or authorised staff member. We require early learning centres/ clients to ensure relevant permissions have been obtained prior to sharing photos with us.  ​

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9. Links to Other Sites

Our website or communications may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.​

 

10. Your Rights and Choices

You may request to:

• Access the personal information we hold about you

• Update or correct your details

• Withdraw consent or delete your data

To do so, please contact us at admin@sprintmarketing.com.au

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11. Policy Updates

We may update this policy occasionally to reflect service changes or legal requirements. The latest version will always be available on our website.

If the change is significant, we will notify you via email or a notice on our website.

If you have questions about this policy or how we handle privacy, contact us at:

Sprint Marketing
Email: admin@sprintmarketing.com.au
Location: Queensland, Australia